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Ascendent Systems Overview

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Ascendent Systems is a leading developer of advanced voice and messaging solutions focused on accelerating the speed of business communications and responsiveness. Partnered with major mobile carrier and infrastructure providers, Ascendent has production solutions deployed in Fortune 500 corporations across many industry verticals including manufacturing, healthcare, government, hospitality, and...More»

2000 Bridge Parkway Redwood City, CA 94065 Map it »
888-507-1777
2002
Telecommunications
Corporation
Private

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Name:Ascendent Voice Mobility Suite
Product URL:http://www.ascendentsystems.com/products/overview/index.aspx
Description:The Ascendent Voice Mobility Suite enables organizations to accelerate the speed at which they communicate and respond to colleagues, customers, vendors and partners. The Ascendent Voice Mobility Suite goes well beyond traditional "find-me/follow-me" applications by extending the identity and functionality of a traditional business deskphone to any other device regardless of technology. By replicating an in-office "at their desk" environment, users can be contacted anywhere, anytime, on any device.

The Ascendent Voice Mobility Suite is ideal for anyone who conducts business away from their desk or on the road such as salespeople, field services, healthcare professionals, brokers, consultants, real estate agents, manufacturing/facilities managers, technicians, executives, and other mobile professionals.

Remote workers receive extended voice features and applications on any device--like single number reachability, unified messaging and voicemail, conference calling, notification, 4-5 digit dialing, call park/transfer, and more—allowing them to have seamless connectivity with callers wherever they are.

>> Sign Up For a Ascendent Voice Mobility Suite Web-Ex Demo

The Ascendent Voice Mobility Suite includes the following components:

* Mobility:
The hub of the Ascendent Voice Mobility Suite; unifying communications with single number reachability across heterogenous devices and networks, with unified messaging and consolidated voicemail
* Notification:
Provides broadcast messaging, polling, and reporting facilities to enhance group communications and collaboration
* Conferencing:
Supports planned or real-time conferencing whereby users are automatically brought into a conference without having to remember phone numbers or lengthy passcodes
* Continuity:
Guarantees continuity of voice services and applications during outage or emergency conditions using distributed back-up functionality; leverages the Ascendent Voice Mobility Suite to keep users connected, communicating and responding in real-time

Key Business Benefits

* Increases customer satisfaction with easier reachability and faster responsiveness
* Reduces the amount of missed calls which result in lost business
* Enables immediate group collaboration
* Eliminates having to give out several phone numbers and checking multiple voicemail boxes.
* Reduces telecom costs using Enterprise callback network mobility services
* Improves communications and responsiveness during emergencies

Key Infrastructure Benefits

* Leverages and extends features of existing assets
* Integrates communications, services and applications across heterogeneous technologies and devices
* Delivers true wireless/wireline convergence
* Delivers higher ROI by preserving PBX and Voicemail system investments while providing smooth migration to VoIP and WiFi devices
* Open, standards-based architecture

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09/14/2008 02:43AM by TradeVibes

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