Encover

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Website: http://www.encover.com/

Encover, Inc. is a market leader in helping manufacturers and their channel partners manage, market and sell service contracts and subscription agreements. The Encover solution is comprised of dedicated sales professionals, multi-channel marketing programs, robust multi-channel software, a self-service ecommerce engine, and a suite of best practices that are proven to significantly increase...More»

Address: 1975 El Camino Real West Suite 205 Mountain View, CA 94040 Map it »

Phone: 650-417-9000

Email: solutions@encover.com

Founded: 2000

Industry: Business Internet

Sub-Industry: Advertising & Marketing

Legal Structure: Corporation

Ownership: Private

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Board of Directors

Date	Type	Capital Amount	Post-Money Valuation	Investors
12/31/2007	Series C	2M	Unknown	Baird Venture Partners, DCM, Imlay Investments, Sigma Partners

Name:	ChESS MV
Product URL:	http://www.encover.com/solutions_Encover_ChESS_MV.php
Description:	As a distributor, DMR or reseller with a line card representing tens of vendors, you want to grow sales of recurring service revenues and subscriptions, but you face a number of challenges: * Every manufacturer uses different tools and processes for selling service contracts and subscriptions and the renewal information they provide to you is subpar. * Your CRM systems don't support the service pricing business rules for the different manufacturers. * Manufacturers threaten to take renewals direct. * You don't have the resources to follow-up on all renewals and your account managers don't attach enough service at point-of-sale. * Margin is left on the table. Encover ChESS Multi-Vendor, built on the proven ChESS solution, provides a new way to address those challenges: * Pre-loaded Product and Pricing info—ChESS MV comes with continuously updated product, contract and pricing information for all major IT vendors. We match your rich customer contact info with the manufacturers' renewal data in a solution you own and control. * Automated Quoting—ChESS MV automatically identifies what comes up for expiration, highlights uncovered equipment and builds valid quotes for assets and services across your vendors, allowing you to co-terminate contracts across vendors and simplify life for your account managers and the customer. * Customer relation ownership—Your account managers decide how to handle sales to their end-customers, with or without support from Encover telesales professionals. * Co-branded e-commerce capabilities—Optimized for service sales and fully integrated with your existing infrastructure.