Get Satisfaction Overview
Get Satisfaction makes a network of customer support forums where customers can post their own questions, idea, problems, or conversations about a product. They have seeded the network with boards for over 200 companies. If a company wishes, they can claim their company's board and put their own employees on to moderate the boards.
Get Satisfaction is a direct connection between people and...More»
Get Satisfaction makes a network of customer support forums where customers can post their own questions, idea, problems, or conversations about a product. They have seeded the network with boards for over 200 companies. If a company wishes, they can claim their company's board and put their own employees on to moderate the boards.
Get Satisfaction is a direct connection between people and companies that fosters problem-solving, promotes sharing, and builds up relationships. Thousands of companies use this neutral space to support customers, exchange ideas, and get feedback about their products and services. Get Satisfaction is open, transparent, and free. You’re free to ask, free to answer, and free to start a new conversation. Everyone is invited and encouraged to participate: companies, employees, customers — anyone with an opinion, an answer, or something to say.«Less
Key People
Management
Board of Directors
Funding
| Date | Type | Capital Amount | Post-Money Valuation | Investors |
|---|---|---|---|---|
| 09/2007 | Series A | 1.3M | Unknown |
Products
| Name: | Satisfaction Unlimited |
| Product URL: | http://getsatisfaction.com/ |
| Description: | Satisfaction is an online forum to facilitate product support for and by users. Users can post questions, ideas, problems, or conversations about a product. Other users can join in to answer, adding into the knowledge base. Each question can be tracked by email or RSS. |
| Screenshots: |
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Competitors
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Page Information
09/11/2008 02:40AM by TradeVibes
User Opinions
Bulls vs. Bears (7)
| Bullish Opinions (7) | Author/Date | Do you agree? | |
|---|---|---|---|
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beautiful product |
troyspur 09/30/2008 |
100% 1 vote 1 0% 0 |
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Very impressive idea, should get funding soon from a little bird. |
brattonman 09/16/2008 |
100% 1 vote 1 0% 0 |
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word on the street is that they will be closing a significant series B soon! |
pdizzlle 08/26/2008 |
100% 3 votes 3 0% 0 |
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I'm very impressed with this product. I'll never have to build a support page again! |
jessehattabaugh 08/26/2008 |
100% 2 votes 2 0% 0 |
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Many companies are actively using Get Satisfaction's boards to respond to users |
dave 05/22/2008 |
100% 4 votes 4 0% 0 |
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Their API should accelerate their adoption |
danl 05/10/2008 |
100% 5 votes 5 0% 0 |
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More and more customers resolve support issues through forums |
danl 05/10/2008 |
100% 6 votes 6 0% 0 |
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| Bearish Opinions (0) | ||||
|---|---|---|---|---|
| Be the first to tell us why they are destined to stumble. | ||||
Discussions (0)
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Startup Exchange Price
Exchange »- Current Price
- T$14.46
- Today's Change
- +0.13 (+0.9%)
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Get Satisfaction all about customers pleasing themselves [Cute Startup Alert]
Sep 29, 2008 - 0 comments
Spam Tip: Use Spell Check
Sep 29, 2008 - 0 comments
3 New socialmedian features: (1) Tweet your Replize, (2) Recommended Sources, (3) Get Satisfaction!
Sep 26, 2008 - 0 comments
Coming Soon? Hell Yeah.
Sep 25, 2008 - 0 comments
Lane Scores a Two-Fer
Sep 25, 2008 - 0 comments
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