Vividence Overview

Vividence is the leading provider of customer experience market research. Leveraging proprietary technology and comprehensive research panels, Vividence captures a complete picture of users' behaviors, thoughts and attitudes online. Our custom research provides rich insights and actionable recommendations for businesses acquiring, converting, or serving customers through the web. Our...More»

Vividence is the leading provider of customer experience market research. Leveraging proprietary technology and comprehensive research panels, Vividence captures a complete picture of users' behaviors, thoughts and attitudes online. Our custom research provides rich insights and actionable recommendations for businesses acquiring, converting, or serving customers through the web. Our vertical-focused, syndicated research provides comparative data on industry trends and best practices. Together, our solutions offer the customer-driven enterprise with an unprecedented view into the strategies that win and retain profitable customers online. Vividence's customer experience evaluation methodology intercepts live users or sends actual or target customers to any Web site. Participation takes place in the users' natural environment.

Vividence was acquired by Keynote in 2004 for $20 million.«Less